Items are shipped from our location in New Orleans, LA, with the exception of some Special Orders which may be shipped directly from the manufacturer.
For US orders > $99, shipping is FREE!
For all other orders, shipping rates start at $5.99 and are dependent on product selection and number of items ordered.
Please note that items from your order may ship separately.
For international orders > $99, shipping is FREE! For all other orders, shipping rates start at $19.99 and are dependent on product selection and number of items ordered. Transit time varies by location.
YES! As noted above, all orders > $99 ship free. We also sometimes offer free shipping promotions.
Order processing and handling time varies by the items in your order. In stock items will normally ship within 2 - 3 days after purchase, unless otherwise noted in the item description.
Some items have longer handling time. This is noted in the item description, where applicable.
Pre-order and Special Order items ship in 3-4 weeks.When your item(s) ship, we will notify you with the tracking number.
It depends on where you are, and on the items in your order. Please see the item description for further details.
Once shipped, US orders will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-21 days. Delivery details will be provided in your confirmation email.
We ship worldwide to most countries. Shipping costs will apply, and will be added at checkout.
We use USPS, UPS, and FEDEX for domestic and international delivery. If you need expedited shipping, just message us. When available, we can adjust your order to accommodate fees for a shipping upgrade.
You can track your order here. Allow several days after purchase for the item to be shipped and for tracking info to be updated.
If you are not receiving emails from us, please check your spam or junk email folder. Sometimes order confirmation and shipping confirmation emails end up here, which is out of our control.
As soon as you place your order, we immediately process it in our inventory so unfortunately, you cannot cancel placed orders. Please be certain before completing checkout. If you would like to return your item once you receive it, you can do so in accordance with our return policy.
Also, please be sure to enter the correct shipping address. We are not responsible for items shipped to an incorrect address provided by the purchaser.
Please be sure to double check that you have entered the correct shipping address! We are not responsible for items shipped to an incorrect address provided by the purchaser.
You can contact us through our contact page! We will be happy to assist you.