Items are shipped from our location in New Orleans, LA, with the exception of some Special Orders which may be shipped directly from the manufacturer.  

US shipping - Shipping rates may vary by item.  Also, note that items from your order may ship separately.  All US orders > $99 ship FREE. 

Most items ship within 2-8 business days, and items in your order may ship separately. Allow 2-3 days after shipment for delivery (longer for international destinations).

If you are in a hurry, don't hesitate to inquire about expedited shipping when placing your order.  We'll do our best to accommodate you whenever possible.

International shipping - For international orders > $99, shipping is FREE!  For all other orders, shipping rates vary by product selection and number of items ordered.  Transit time varies by location.  

Customs, Duties, and Taxes.  All fees imposed during or after shipping (customs clearance charges, duties, or taxes) are the sole responsibility of the customer.  

Pre-order / Special order items - Pre-orders and Special orders ship from our location in New Orleans approximately 3-4 weeks after purchase.  We will notify you with tracking info when your item ships. 

Order Cancellations - We cannot accommodate order cancellations or changes to your order once it is placed.  However, you are able to return the item to us according to our Returns Policy.