Items are shipped from our location in New Orleans, LA, with the exception of some Special Orders which may be shipped directly from the manufacturer.
US shipping - Shipping rates may vary by item. Also, note that items from your order may ship separately. All US orders > $99 ship FREE.
In stock items are normally shipped within 2 - 3 days after purchase, unless otherwise noted in the delivery description. Therefore, most US orders should arrive within 3 - 5 days of purchase.
International shipping - For international orders > $99, shipping is FREE! For all other orders, shipping rates vary by product selection and number of items ordered. Transit time varies by location.
Customs, Duties, and Taxes. All fees imposed during or after shipping (customs clearance charges, duties, or taxes) are the sole responsibility of the customer.
Pre-order / Special order items - Pre-orders and Special orders ship from our location in New Orleans approximately 3-4 weeks after purchase. We will notify you with tracking info when your item ships.
Order Cancellations - We cannot accommodate order cancellations or changes to your order once it is placed. However, you are able to return the item to us according to our Returns Policy.